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Erving Goffman

(1922–82) The most influential micro-sociologist during the 1960s and 1970s, Goffman pioneered the dramaturgical perspective for sociology. The influences on his work were many. ...

impression management

impression management   Quick reference

A Dictionary of Human Resource Management (3 ed.)

Reference type:
Subject Reference
Current Version:
2017
Subject:
Social sciences, Business and Management
Length:
105 words

...impression management is the process of deliberately creating an image designed to impress others for the purpose of gaining credibility and influence. Successful impression management is the triumph of image over substance. The term was originally coined by sociologist Erving Goffman , to describe the processes through which people constantly seek to present a positive image of themselves to others. Most people engage in some form of impression management within the workplace, but it is most likely to surface (for understandable reasons) when key decisions...

back stage

back stage   Quick reference

A Dictionary of Organizational Behaviour

Reference type:
Subject Reference
Current Version:
2019
Subject:
Social sciences, Business and Management
Length:
129 words

...the back stage may still be visible to others, these individuals will be those we are closer to, such as family and friends, with whom we act more naturally, and most likely under a different set of norms and expectations regarding behaviour. These behaviours form part of Erving Goffman’s dramaturgical approach. Individuals may also rehearse their behaviours for their front-stage performances in the back-stage arena. The dramaturgical approach recognizes the importance of the setting, such as time, location, and audience, in shaping...

irrationality

irrationality   Quick reference

A Dictionary of Organizational Behaviour

Reference type:
Subject Reference
Current Version:
2019
Subject:
Social sciences, Business and Management
Length:
127 words

...often associated with reliance on emotion or with inadequacies in one’s ability to make rational decisions due to cognitive limitations or lack of data. It should be understood as a regular feature of organizational behaviour, given the limitations with which we have to work. Erving Goffman argues that what is taken for granted as irrational may be considered rational by some on the basis of their own needs or criteria. Therefore, we should not assume that what is considered rational is universally agreed. Nils Brunsson argues that rational decision-making leads...

total institution

total institution   Quick reference

A Dictionary of Organizational Behaviour

Reference type:
Subject Reference
Current Version:
2019
Subject:
Social sciences, Business and Management
Length:
133 words

...institution An institution in which people live and work which is highly administered and largely cut off from the world outside. The idea of the total institution was developed by Erving Goffman and included organizations that involve institutionalized care for people (e.g. nursing homes), organizations that protect the public and limit the freedoms of those considered to be a danger (e.g. prisons), retreats, army barracks, and boarding schools. In a total institution there are no barriers between the different aspects of life, such as where one resides,...

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