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conciliation
N.1 (in civil disputes) See ACAS; alternative dispute resolution.2 A procedure of peaceful settlement of international disputes. The matter of dispute is referred to a standing or ad hoc commission ...
good offices Reference library
Encyclopaedic Dictionary of International Law (3 ed.)
‘A theoretical distinction exists between good offices and mediation. The difference between them is that, whereas good offices consist in
inquiry
N.(in international law) An attempt to discover the facts surrounding an international incident that is the subject of a dispute between two or more parties by means of an impartial investigative ...
mediation
N.1 A form of alternative dispute resolution in which an independent third party (mediator) assists the parties involved in a dispute or negotiation to achieve a mutually acceptable resolution of the ...