Overview
Steiner's model
Quick Reference
A model of the relation between individual abilities or resources on a team and how the team members interact. It is summarized by the equation: actual productivity = potential productivity − faulty group processes. Potential productivity refers to the team's best possible performance if all members perform to their full potential. Group processes refer to the complex interactions that are required to transform a group of individuals into a collective unit. The model implies that teams rarely perform to their full potential because of the negative effects of faulty group processes (e.g. poor communication). Team sports that require high levels of cooperation (e.g. basketball and football) are more affected by faulty group processes than sports requiring less cooperation. See also Ringelmann effect, social loafing.
