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Overview
smile-sheet
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Is a common description for an evaluation questionnaire completed by people undergoing training and development activities (see also happy sheet). ‘Reaction level’ assessment of training of this type is the most common form of training evaluation. Smile sheets typically ask individuals if the training they received was well organized, of relevance and of use to them, and if they assessed the trainer as competent. Despite their extensive use there are concerns about the validity of smile sheets as means to evaluate training. For example, they may simply assess the ability of trainers to maintain surface-level interest without gauging the impact of training on work behaviour.
