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representation gap

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The representation gap refers to the fact that a significant proportion of workers in non-union enterprises would like to be represented either by a trade union or by some other form of representative body. It is a product of the decline of trade unionism and collective bargaining and the continued aspiration of many employees to participate in the government of industry through representative institutions. The existence of the representation gap suggests that for many workers management communication and attempts at employee involvement are not an adequate substitute for independent representation at work.

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