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hard skills


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Are competencies that employees possess such as numeracy, literacy, fluency in a foreign language, and specific job-related technical abilities (operating a machine, creating a spreadsheet, touch-typing, driving, dressing a wound, and so forth). Typically these skills are relatively easy to measure, and are often validated with some form of qualification. More recently, there has been a shift in emphasis towards the need for soft skills in addition to technical abilities. [See competency and training.]


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