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Overview

no blame culture


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Is the phrase used to describe the tolerance of mistakes within an organization providing that people learn from these mistakes. It is usually associated with empowerment and the learning organization, where employees are responsible for making their own decisions. An empowered employee must be free to make mistakes and then learn from these by evaluating the outcomes and discussing the issues with work colleagues. For many managers, the no blame culture presents particular problems because they must resist the temptation to tell employees what to do and instead persuade and encourage them to reach their own decisions. This is often more time-consuming.


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