This comprehensive reference source on American business and management includes over 250 in-depth entries tracing the development of management thinking and business culture in North America. The editor has adopted an inclusive policy, covering all the major developments in business cultures and management thinking and practice since the 17th century. There are entries on key figures in the study of management who have transformed our view of how businesses are run, including entries on Michael Porter, Philip Kotler, Donald Schon, Herbert Simon, Alfred Schandler, and Chris Argyris, as well as entries on important thinkers and practitioners as various as James Mooney, A.W. Shaw, Melvin Copeland, and Henry Poor. There are also numerous entries on people who pioneered management techniques in new industries, such as hospitals and tourism, film and media, computers and information technology, including figures as diverse as William Randolph Hearst, Samuel Goldwyn and Ray Kroc.
Entries contain concise biographical details, a critical analysis of the thinkers' doctrines and ideas, and a bibliography including the subject's major works and a helpful listing of minor works. All entries are fully indexed and cross-referenced.